NIPO Fieldwork System Version 1.14

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Contact File (C-file)

For all contact attempts, a record is stored in the contact file (C-file).

Record description of the Contact file

Position length Description

1-8

8

Interviewer number

9-16

8

Date of contact (or contact attempt) (format: YYYYMMDD)

17-20

4

Time of contact (or contact attempt) (format: uumm)

21-28

8

Interview number

29-30

2

Response code (space means no sample file available). See Overview Of Response Codes for details.

31-32

2

Contact number

33-38

6

Total time in seconds.

The total time between the moment the NIPO CATI / Web Master sends a sample record to the interviewer workstation until after finally receiving the sample record back again from the workstation. This includes interview time, introduction time and edit time,

but excludes waiting time.

39-44

6

Introduction time in seconds

Time between the moment the NIPO CATI / Web Master sends a sample record to the interviewer workstation and the interviewer pressing Start or confirming a non-response on the introduction screen.

(Also included in the total time)

45-50

6

Area code (the first 6 digits of telephone number). Only includes numerical characters.

51-56

6

Telephone time in seconds. This is either:
The accumulated stopwatch time. The stopwatch is toggled by the interviewer by pressing F10 during the interview. The stopwatch stops automatically at the end of the interview (before editing open ended answers). This feature must be enabled in the survey configuration.
The actual telephone contact (call) time with the respondent (only available if using a dialer, as reported by the dialer). Note that the telephone time may differ from the total time.

57-60

4

Number of screens shown to interviewer. Note that when the interviewer goes back in the questionnaire and follows another routing, the number of screen will be reset.

61-66

6

Edit open time in seconds. This is the time it took the interviewer to edit the open ended answers at the end of the interview (also included in total time).

67-72

6

Waiting time, in seconds. Time spent by the NIPO CATI / Web Master to search a new sample record and the dialer in power / predictive mode (if any) to make call attempts (waiting time may be significantly higher).

73-79

7

Omnibus survey name, if questionnaire is part of an omnibus survey.

80-81

2

Channel:

01 = CATI

02 = CAWI (Web)

03 = CAPI

04 = CASI (Panel)

82-93

12

Appointment Time (if one was made)

94-99

6

Sample Wait Time. Time spent by the NIPO CATI / Web Master to wait for a sample record to become available for an interviewer. Includes looking up a sample record if not using a dialer, or waiting for a connected respondent when using a dialer.

 

 

 

Note:
In an omnibus a separate record will be written in the Contact.Log file for each sub-questionnaire, with the interview time and the number of screens for that specific sub-questionnaire. But only one C-file will be created for an omnibus, containing the accumulated interview time and number of screens for all sub-questionnaires.

See Also