The NIPO Fieldwork System stores various interviewing related times in its system files and tables. It keeps information in the interviewer log, the contact log and the U-file. Below is a schematic overview of the logging times kept in these files and tables, per action in the system. Note the following important differences between these logs:
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Interviewer log
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Contact log / C-file
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U-file
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Event time line
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Total contact time
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Pause time
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Waiting time
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Total contact
time
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Introduction
time
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Edit open time
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Waiting time
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Sample Wait Time
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Total time
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Interviewer enters survey name (if configured)
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Interviewer enters interviewer number (if configured)
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Interviewer waits to be assigned (if configured)
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NIPO CATI Client starts to load survey
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NIPO CATI Client finishes loading survey
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NIPO CATI Client shows *INFO page 2 (if a dialer is used, if page was set by script)
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Interviewer closes *INFO page 2 (if a dialer is used, if page was set by script)
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Dialer Power and Predictive modes: NIPO CATI Client displays message "Press enter to get new number"
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A
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A
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Dialer Power and Predictive modes: interviewer presses enter to get new number, enters pause or exits.
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NIPO CATI / Web Master searches next sample record(s); dialer in power or predictive mode (if any) makes call attempts
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NIPO CATI / Web Master starts sending next sample record to the interviewer
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NIPO CATI Client finishes receiving sample record
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NIPO CATI Client shows *INFO page 1 or 3 (if page was set by script)
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Interviewer closes *INFO page 1 or 3 (if page was set by script)
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Introduction screen appears with new sample record
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Interviewer starts interview, confirms non-response, exits or pauses (pause not available in power or predictive dialer modes)
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(NIPO ODIN Script execution)
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Script ends or interviewer enters non-response
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Edit open answers screen appears (if configured, if record was completed)
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Interviewer finishes editing open answers (if configured, if record was completed)
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Client application starts sending sample record and collected data to the NIPO CATI Master
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Client application finishes sending sample record and collected data to the NIPO CATI Master
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Log time continues at A
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Log time continues at A
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Interviewer starts pause
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Interviewer ends pause
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Log time continues at A
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Log time continues at A
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The dotted lines correspond with system events between which the log times are registered. The events are described in the time line.